Leadership Team
S. Scott Orlanski, CEO
S. Scott Orlanski is the CEO of CareRide. Scott has been involved in transportation, planning, and general management in geriatric, special needs and the ADA population for over 15 years. Scott has been with CareRide since it was just a thought around a table. Scott and his team have provide the highest caliber service to the disabled citizens of New York City. Scott and his team pride themselves on providing “transportation with care” to each and every passenger. Additionally, Scott is responsible for the totality of the company which includes, his management team, Administration, Fleet Maintenance, Human Resources, Operations, and Safety & Training.
Prior to running CareRide, Scott was the Director of Special Operations at SeniorCare EMS. Scott’s background includes having worked for the American Red Cross in Greater New York as the Assistant Director of Emergency Services, prior to and through the September 11th terrorist attacks. Scott also worked at the City of New York’s Health Department’s Bureau of Emergency Management, and ran his own emergency management consulting company. His experience with the ADA and special needs populations and his background in emergency management and EMS made him the right choice to work in a fast-paced, demand responsive environment such as Access-A-Ride.
Francisco Martinez, Director of Operations
Frank Martinez is the Director of Operations at CareRide. Frank has been in the demand-responsive transportation industry since 1981. He started as a driver and was promoted to many different positions. He has been an Operations Director for over a decade.
As the Director of Operations at CareRide, Frank is responsible for the operations of the company. He oversees all the vehicle operators, dispatchers, and operations managers and supervisors as well as safety, compliance and training. Frank is also a 19-A certified examiner and also Defensive driving instructor for the National Safety Council as well as a certified PASS trainer.
Frank bring his 36 years of experience fulfilling the transportation needs of handicap passengers with a smile and a level of professionalism that is second to none.
Doug Calder, Director of Fleet Maintenance
Doug Calder, Director of Fleet Maintenance has been in the automotive business since his humble beginnings as a mechanic in 1974. Doug then transferred to the service management division of the automotive industry where he was a service advisor, assistant manager and finally manager. Doug was the youngest service manager for FORD Motor Company on the East Coast. Doug also assisted in dealer development where he was recruited to start two new dealerships. He was then tasked with problem solving, whereby he was assigned to fix a failing dealership. All of which did successfully. In the mid 1990s, Doug started with Metropolitan Ambulance as the fleet manager.
At any one time, Doug was responsible for over 250 vehicles. Doug’s success was unprecedented in the industry. His success included becoming a Ford Fleet Authorized Warranty Shop, having a nearly perfect passing rate with the NYS Department of Transportation and a high in-service rate for all vehicles in all companies. Doug then joined SeniorCare EMS in 2007 and then moved to CareRide in 2008. As a startup, Doug was responsible for putting together the shop and team to handle the Access-A-Ride vehicles. Doug and his team are highly ranked in the Access-A-Ride system and are responsible for the high quality service that we provide.
Denise Velez, Administrative Director
Denise Velez has been with CareRide since the beginning of 2009. Denise has worked in the Access-A-Ride industry for nearly 15 years and has significant depth and experience in contract management and compliance.
Prior to her work in Access-A-Ride, Denise had a successful administrative career in logistics of large scale food distribution company and the financial credit management field as well. Denise brings her wealth of experience to bear in her role at CareRide
Julian Gonzalez, Director of Human Resources
Julian Gonzalez, Human Resources Director is a Human Resources professional with over 30 years’ experience in all facets of professional management, staff development and talent acquisition. Julian started his career in IT management at Johnson & Johnson Pharmaceuticals. Later became a successful Executive Recruitment, Placement and Consulting professional in the Agency business.
Julian has a wealth of experience that he brings with him from his three decades of HR experience. These talents include recruiting, conflict resolution, benefits management and compliance. Julian and his HR team are involved with all aspects of CareRide to ensure every team members’ experience is rewarding and fulfilling.